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Douglas Library Training Manual  

Circulation Training Manual for Work Study Students and Library Staff
Last Updated: Feb 6, 2017 URL: Print Guide RSS Updates

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Working at Douglas Library

If you're reading this, you must be one of our new work-study students.  Welcome to Douglas Library!  This guide has been set up to help you get familiar with the services and resources you'll be working with in the library. 

Please read/work through each box on each page of the guide.  Use the blue tabs at the top to get to the next section.  Feel free to ask questions of library staff as often as you need to.   


    So You Want to Work in a Library...

    Take a moment to view this light-hearted introduction to working in a library.  Please note this young lady most likely works in a public library, given the audience she mentions, however quite a bit of what she discusses holds true for academic libraries like ours.  Of note, you will not be asked to clean up vomit, and most likely will not be asked to provide reader's advisory services while working in our library.  Yes, these are mentioned in the video, but they do not pertain to us.  Happy Viewing!


    Daily Duties

    As a student worker, you will gain experience in a variety of tasks occuring in an academic library. 

    Circulation, or the lending and returning of library materials, occurs at the Lending Services desk within the Main Reading Room of the Leroy M. Douglas, Sr. Library.  Circulation includes the loan and return of all library-owned library materials such as books, DVDs, calculators, headphones and course reserve textbooks and DVDs.  In addition, it includes the lending and return of items owned by other institutions - items we've received via interlibrary loan (ILL).   We participate as both a lending and borrowing institution with various interlibrary loan projects, so materials handled at this desk have the potential to travel far beyond our walls.

    Another important task for student workers is stacks maintenance.  Stacks maintenance includes properly reshelving books and DVDs upon return, maintaining order on the book shelves by reading shelves for misplaced materials, and assisting with collection shifting when necessary.  You will be trained on how shelves are organized using the Library of Congress classification system, and how to locate materials inside our library.

    Ensuring printers and the copier always have paper is another important task delegated to our student workers.  Printers and the copier should be checked each shift to prevent them from running out of paper during print jobs.   

    Keeping library spaces tidy and inviting is part of good customer service.  Patrons expect a clean, comfortable work environment when they come to the library.  This includes pushing in chairs and wiping down tables when they become soiled.  Picking up papers and other materials left behind is necessary as well.  To protect patron information, student workers also check vacant workstations to ensure students have properly logged off.    


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